Absolutely horrible, I tried to like my results but I just can’t get over my experience. I went in for a TRIM and I made it clear I wanted to keep my length. The owner cut at least 5 inches off (my hair was NOT damaged, I just needed to freshen up my ends). The hair cut is extremely choppy. She used a flat iron to curl my hair. And the worst part is that she used ZERO product or heat protectant. I have thick straight hair, I would assume my hair is manageable and easy to deal with. I was shocked by the level of service. I would not recommend this place to anyone with my hair type.